Ready to own customer relationships in fintech and turn trust into long-term growth?

At Uniify, we’re looking for a Senior Account Manager to take the lead on our existing customer base and help us scale smarter. This role is all about relationships, impact, and value creation - making sure our customers succeed, stay happy and grow with us.

If you thrive at the intersection of customer success, commercial thinking and fintech - this might be your next chapter.

About Your Role

As our Senior Account Manager, you are the trusted partner for our customers after the deal is signed.

You’ll own and nurture relationships with existing clients, ensuring everything runs smoothly, their needs are understood and Uniify continues to deliver real value to their business. You’ll act as their primary point of contact, handling requests, translating wishes into solutions and identifying opportunities for upsell and expansion.

This is not a reactive support role. It’s a strategic, commercial role where strong relationships, industry understanding and proactive account management turn into long-term partnerships and revenue growth.

With Uniify, you’re not just maintaining accounts - you’re helping our customers to continuously improve how they onboard and serve their customers.

Expect a Day Full of

👉 Acting as the main point of contact for a portfolio of existing customers, ensuring a seamless and professional experience

👉 Proactively engaging with customers to understand their business goals, challenges, and upcoming needs

👉 Handling inbound requests, questions, and change requests — and coordinating internally to deliver solutions

👉 Identifying upsell and cross-sell opportunities and turning customer value into commercial growth

👉 Conducting account reviews, follow-ups, and strategic check-ins to strengthen long-term partnerships

👉 Collaborating closely with Sales, Product, Customer Success, and Implementation teams to ensure alignment

👉 Managing renewals, contract expansions, and customer expectations with confidence and clarity

👉 Continuously gathering customer insights and feeding them back into the organization

Who We’re Looking For

Below is our wishlist — not a checklist. If you recognize yourself in most of this, we’d love to hear from you.

➡️ Fluent in Danish, Swedish, or Norwegian.

➡️ You have 3+ years of experience in a role such as Account Manager, Sales Manager, Consultant, or a similar client-facing commercial role

➡️ Experience from banking, financial services, fintech, consulting, or a related industry is a strong advantage

➡️ You excel at building trust-based relationships and communicating with senior stakeholders

➡️ You’re commercially minded and comfortable identifying and driving upsell and expansion opportunities

➡️ You’re structured, proactive, and thrive when owning accounts end-to-end

➡️ You’re confident navigating complex customer needs and translating them into actionable solutions

➡️ You’re experienced with CRM tools and account management processes (we use HubSpot)

➡️ You enjoy collaborating across teams to deliver a great customer experience

➡️ You thrive in a fast-paced environment where priorities evolve and impact matters

Work for a Smarter Future

At Uniify, you’ll join a fast-growing team on a shared mission to make a real impact in the financial sector. We’re based in central Copenhagen, surrounded by people with backgrounds from tech, startups, fintech and beyond.

Uniify transforms financial customer onboarding across credit underwriting, identity verification, KYC/KYB and more - helping companies save time, reduce risk and deliver a better user experience.

Why Join Uniify?

We believe people join Uniify for more than just the perks (though we do offer lunch, social Fridays, insurance, a well-stocked fridge, and great equipment). Here are the three most common reasons our team mentions:

Impact Orientation 🚀

We’re scaling, especially within commercial roles. As a Senior Account Manager, you’ll directly influence customer retention, growth and how we build long-term partnerships in fintech.

Personal Growth 🌱

You’ll grow with the role. As we scale, you’ll help shape how we work with customers, structure account management and define best practices across the organization.

Become Part of Uniify

We’re still early in our journey, but our ambition is clear: to become one of the best workplaces in fintech. We believe you can play a key role in making that happen.