Tapp is developing a software-only POS suite—tap-on-phone payments, eshop self-order, Native AI data platforms, and AI-assisted menu/setup - to help small UK service businesses ditch expensive hardware POS, solve slow service and rising operating costs, and stay compliant by default, powered by our ultra-fast UX, AI onboarding, leading AI features, and embedded payments. Independent cafés, massage parlors, and any other service spots are squeezed by hardware terminals, clunky back-office flows, and staffing shortages—which translates to slower turnover, longer queues, and lost revenue. Operators also face VAT/receipt/tips complexity and card-data obligations that traditional POS doesn’t simplify. The market is crowded, but legacy and “one-size-fits-all” tools still mean slow UI, multi-minute setup, and rigid pricing. Our analysis of UK-relevant providers shows many still require dedicated hardware or fragmented QR solutions—creating cost, training, and integration friction for small teams. Whilst providing insights on all the data collected, without the user having to ask. Tapp replaces boxes and paper with a phone-first POS: - Tap-to-Pay on iPhone & Android: take contactless cards/Wallets directly on staff or owner smartphones—no reader required. Fully productised in our “Staff” flow. - QR self-order, eshop & pay: guests scan, order, tip, and receive receipts digitally; staff stay focused on giving the best service, not card machines. - AI onboarding & menu import: snap a menu or upload a file; Tapp auto-parses categories/items, generates a store description, and lets owners tweak with guardrails (VAT, pricing, tags, duration). - Built-in compliance for UK SMBs: support for e-receipts, VAT invoice scenarios, and transparent tip/service handling—plus card-data best-practice via our payments stack. - Embedded payments on Adyen: unified acquiring, wallet rails, refunds/chargebacks, payouts, and potential embedded finance/share—with clear IC++ economics and SoftPOS fees. - Elite performance: our internal tests show UX runs 2.7× faster LCP and 3.3× less blocking than a leading competitor—keeping staff in “flow” during rush. Why this wins: zero hardware CAPEX, minutes-not-weeks deployment, faster service cycles, and fewer receipt/VAT/tips headaches—all in a single app the team already knows how to use (their phone). Feature depth is production-ready across signup/KYC, menu, staff, orders, payout views, and refunds per our shipped user stories. Whilst (soon) providing industry-breaking intelligence to make the small merchants play in the big leagues. We started Tapp after watching small venues spend too much on terminals and too long wrestling slow software—only to still miss orders at peak. We dug into the UK compliance tangle (VAT, receipts, tips) and saw a chance to bake the rules into the workflow, not bolt them on. Then we validated the experience with hard performance data and a best-in-class payments partner so owners can serve more customers with less kit and less stress. That’s why we’re doing this: give time back to small operators with a POS that is fast, compliant, and delightfully simple.